CANCELLATION POLICY & TERMS OF SERVICE
PAYMENTS & CANCELLATIONS
The My Freedom Retreat lists what is included on ‘The Experience’ tab found on the home page. Tips and travel insurance are not included. Alcohol served at the resort is included.
To reserve your place go to the ‘Package Info/Book Now’ tab found on the home page and select your room option. Complete the Account Setup along with the non-refundable deposit.
Payment can be made by debit/credit card or PayPal. Final balances are due by June 1, 2017 11:59PM PST.
- Cancellation policy
If you wish to cancel your trip you must notify My Freedom Retreat management in writing. Once we’ve received your notice, cancellation will take effect subject to the following: If cancellation takes place more than 60 days prior to your departure date any payments made will be refunded minus your deposit. If cancellation takes place between 30-60 days prior to your departure, 50% of the trip price will be forfeited. If cancellation takes place less than 30 days prior to your departure date, 100% of the trip price will be forfeited. Any amount forfeited, which has not then been paid to The My Freedom Retreat by you, will be recovered from you by The My Freedom Retreat as a debt due and payable.
- Changes/Trip Cancellations
The My Freedom Retreat reserves the right to make any changes deemed necessary by our team, trip leaders, teachers or partners. In the rare case of a cancellation on the part of The My Freedom Retreat we will offer a transfer to another trip or a full refund of your funds. The My Freedom Retreat is not responsible for any expenses or damages incurred as a result of trip cancellation including preparation costs, travel documents or other expenses. The My Freedom Retreat reserves the right to cancel any trip prior to departure in the event that there are too few people booked in which case you will be given a full refund of any and all payments made to The My Freedom Retreat. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).
INSURANCE & DOCUMENTS
- The My Freedom Retreat advises you purchase airfare insurance.
A passport is required to enter Mexico. Your passport MUST BE VALID UP UNTIL MARCH, 2018. Please check that your passport will not expire until March 2018 – if so you will NOT be allowed to depart the United States.
- Acknowledgement of Risks – Assumption of Responsibility
Although The My Freedom Retreat has taken reasonable steps ensure safety, I acknowledge that this activity has risks, including certain risks which cannot be eliminated without destroying the unique character of this activity. The same elements that contribute to the unique character of this activity can cause loss or damage to the Participant including accidental injury, illness or in extreme cases, permanent trauma, disability or death and also can cause damage to or loss of property. The following describes some, but not all, of those risks.
Activities vary from trip to trip and may include but are not limited to: hiking, backpacking and climbing in a wide variety of environments including on rock, snow and ice; bicycling on trails and roads with a wide range of surface conditions and traffic volume; rock climbing, climbing on climbing apparatus and ropes courses, using zip-wires and rope swings; white-water rafting, river kayaking, sea-kayaking and canoeing; swimming, snorkeling and surfing; fishing.
Environmental risks and hazards include rapidly moving, deep or cold water; insects, snakes and predators, including large animals; falling and rolling rock; lightning, flash floods and unpredictable forces of nature, including weather which may change to extreme conditions without warning. Possible injuries and illnesses include hypothermia, frostbite, high altitude illnesses, sunburn, heatstroke, dehydration and other mild or serious conditions.
Throughout the trip, participants are responsible for their own safety.
I (the trip participant) acknowledge and understand that The My Freedom Retreat trips include risks of injury or death to participants. I understand the description above of these risks is not complete and that other unknown or unanticipated risks may result in property loss, injury or death. I agree to assume responsibility for the inherent risks identified herein and those inherent risks not specifically identified. I acknowledge that participation in this activity is purely voluntary, no one is forcing participation and participation is elected with full knowledge of the inherent risks.
I (the trip participant) assume and accept full responsibility for any injury, death, loss of personal property, and expenses suffered as a result of those inherent risks and dangers identified above, and those inherent risks and dangers not specifically identified and as a result of my negligence in participating in this activity.
- Release and Waiver of Liability
DECLARATION OF HEALTH. By accepting this Tour Participant Agreement I (the trip participant) represent that I have no physical conditions or medical precautions which would adversely affect my ability to take part in the physical or cultural activities offered on The My Freedom Retreat trip. I fully understand that my participation in the activities could be injurious to my health and I voluntarily assume all risks related to such activities.